1. Introduction
Star Billion Engineering Limited, a company registered in Hong Kong with its registered office at Room 1020, 10th Floor, Genplas Industrial Building, 56 Hoi Yuen Road, Kwun Tong, Hong Kong, is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.starbillion.rest or engage with our services.
We operate within the Computer Systems Design and Related Services industry, part of the broader Professional, Scientific, and Technical Services sector. Our operations involve handling technical and business-related data as part of our consulting, design, and integration services. This policy describes our practices in compliance with applicable data protection regulations, including the Personal Data (Privacy) Ordinance of Hong Kong and other relevant frameworks.
This Privacy Policy applies to all visitors, users, clients, and other individuals who interact with our website, services, or communications. By accessing or using our website and services, you acknowledge that you have read and understood this policy and agree to the collection and use of your information as described herein. If you do not agree with any part of this policy, you should discontinue use of our website and services immediately.
2. Information We Collect
2.1 Personal Information You Provide
We collect information that you voluntarily provide to us when you contact us via email, phone, or our website, when you engage our consulting services, or when you otherwise communicate with us in the course of business. This information may include your full name, email address, telephone number, job title, company name, company address, and the content and details of your inquiry or project requirements.
When you send an email to worker@starbillion.rest or call our office at +1 270 721 5960, we collect the information you provide during that communication. This may include technical details about your existing systems, project specifications, business objectives, and any other data you choose to share with us for the purpose of receiving our professional services.
2.2 Information Collected Automatically
When you visit our website, certain information is automatically collected through standard web technologies. This includes your Internet Protocol (IP) address, browser type and version, operating system, referring URL, pages you view on our website, the dates and times of your visits, the amount of time spent on each page, and other diagnostic data related to your browsing session.
We do not use cookies, web beacons, tracking pixels, or any other client-side tracking technologies on this website at this time. If this changes in the future, we will update this policy accordingly and provide you with clear notice regarding the use of such technologies and your options for managing them.
2.3 Business and Technical Data
In the course of providing our computer systems design and consulting services, we may receive access to technical data about your IT infrastructure, network configurations, system architectures, software environments, security protocols, and related operational information. This data is collected solely for the purpose of delivering our professional services and is treated with the highest standards of confidentiality.
3. How We Use Your Information
We use the information we collect for the following purposes and on the following legal bases:
- Service Delivery: To provide, operate, and maintain our computer systems design, integrated systems solutions, technical consulting, cloud infrastructure, cybersecurity architecture, and managed IT operations services as requested by you.
- Communication: To respond to your inquiries, provide technical support, send service-related communications, and maintain business correspondence with you.
- Business Operations: To carry out our contractual obligations, process payments, manage client relationships, and conduct internal business administration.
- Improvement and Analytics: To analyze website usage patterns in order to improve our website design, content, and user experience, using only aggregated and anonymized data.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests, as well as to protect our rights, property, and safety.
- Marketing: With your explicit consent, we may send you information about our services, industry insights, and company updates. You can opt out of marketing communications at any time by contacting us.
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds depending on the nature of the processing activity and your relationship with us:
- Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legitimate Interests: Processing is necessary for our legitimate business interests or those of a third party, provided these interests are not overridden by your data protection rights.
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
- Consent: You have given clear consent for us to process your personal data for a specific purpose, and you retain the right to withdraw that consent at any time.
5. Data Sharing and Disclosure
We do not sell, trade, rent, or otherwise transfer your personal information to third parties for their own marketing or commercial purposes. We may share your information only in the following limited circumstances:
- Service Providers: We may engage trusted third-party companies and individuals to facilitate our services, such as cloud hosting providers, email service providers, and IT infrastructure vendors. These parties have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or in response to a valid legal request by public authorities including courts, law enforcement agencies, and regulatory bodies.
- Business Transfer: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. You will be notified via prominent notice on our website of any change in ownership or uses of your information.
- Protection of Rights: We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
- With Your Consent: We may share your information for any other purpose with your prior explicit consent.
6. Data Security
The security of your personal information is important to us. We implement and maintain appropriate technical, administrative, and physical security measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include but are not limited to encryption of data in transit and at rest, access controls, secure network architecture, regular security assessments, employee training on data protection, and incident response procedures.
However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.
7. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required or permitted by applicable law. The criteria used to determine our retention periods include:
- The duration of our ongoing business relationship with you and the period necessary to fulfill the services you have requested.
- Legal obligations to which we are subject, such as tax, accounting, and corporate record-keeping requirements under Hong Kong law.
- The necessity to resolve disputes, enforce our agreements, and protect our legal rights.
When personal information is no longer needed, we securely delete, anonymize, or destroy it in accordance with our data disposal policies and applicable regulations.
8. International Data Transfers
As a Hong Kong-based company serving clients across the Asia-Pacific region, your information may be transferred to and processed in countries outside of Hong Kong, where data protection laws may differ from those in your jurisdiction. When we transfer personal data internationally, we ensure that appropriate safeguards are in place to protect your information, including the use of standard contractual clauses or other legally recognized transfer mechanisms.
By using our services and providing your information to us, you consent to the transfer of your data to countries outside your country of residence, including Hong Kong and any other jurisdictions where we or our service providers operate.
9. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of Access: You have the right to request copies of your personal data that we hold and to obtain information about how we process it.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object: You have the right to object to our processing of your personal data under certain conditions, including for direct marketing purposes.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization or directly to you under certain conditions.
- Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the details provided in the Contact Information section of this policy.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a person under the age of 18 has provided us with personal information, we will take steps to delete such information from our records promptly. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
11. Links to Third-Party Websites
Our website may contain links to external websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. When we make changes, we will update the Last updated date at the top of this page and post the revised policy on this website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Material changes will be communicated to you through a prominent notice on our website or via direct communication where appropriate.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us using the details below. We are committed to addressing your privacy concerns and will respond to your inquiries in a timely manner.
- Company Name: Star Billion Engineering Limited
- Registered Address: Room 1020, 10th Floor, Genplas Industrial Building, 56 Hoi Yuen Road, Kwun Tong, Hong Kong
- Email Address: worker@starbillion.rest
- Phone Number: +1 270 721 5960
- Website: https://www.starbillion.rest
- Developer: THRIVING HK